Stan książek
Nasze książki są dokładnie sprawdzone i jasno określamy stan każdej z nich.
Nowa
Książka nowa.
Używany - jak nowa
Niezauważalne lub prawie niezauważalne ślady używania. Książkę ciężko odróżnić od nowej pozycji.
Używany - dobry
Normalne ślady używania wynikające z kartkowania podczas czytania, brak większych uszkodzeń lub zagięć.
Używany - widoczne ślady użytkowania
zagięte rogi, przyniszczona okładka, książka posiada wszystkie strony.
Good Services: How to Design Services That Work
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Service design has become an increasingly important field in both design and business management. While many books offer guidance on how to begin, this particular book stands out by specifically detailing what constitutes a "good" service and the process of designing one. It outlines the fundamental principles necessary for creating services that effectively meet user needs. By clarifying the distinctions between "good" and "bad" services, it highlights the universal components that influence their success or failure from a user's perspective. This book serves as a practical resource for both professionals and those outside the field who are interested in enhancing service delivery. It is a comprehensive, authoritative guide to crafting services that truly work for users.
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WIĘCEJ O SKALI
Service design has become an increasingly important field in both design and business management. While many books offer guidance on how to begin, this particular book stands out by specifically detailing what constitutes a "good" service and the process of designing one. It outlines the fundamental principles necessary for creating services that effectively meet user needs. By clarifying the distinctions between "good" and "bad" services, it highlights the universal components that influence their success or failure from a user's perspective. This book serves as a practical resource for both professionals and those outside the field who are interested in enhancing service delivery. It is a comprehensive, authoritative guide to crafting services that truly work for users.
